After retiring, a successful former client said, “Many years ago, Change Masters taught me the true meaning of leadership, which I had confused with management. You helped me see that leadership is about helping people learn by giving the opportunity to succeed or fail. The 3 steps of leadership you taught me were to:
- Give well defined expectations.
- Provide timely coaching with positive and critical feedback.
- Only help fix problems when absolutely necessary.
My client thanked us for changing the game for his leadership effectiveness. Great feedback means a lot … it keeps us in the game for over 30 years.
Executive presence tip – Carol Keers